Privacy Policy

INTRODUCTION

Zing Fresh is committed to safeguarding your privacy and the confidentiality of your personal information.

This Privacy Policy explains how we handle and protect personal information. It also explains the ways in which an individual can contact us to request access, to correct its personal information and complain about a breach of privacy.

Personal information is information that identifies you or could reasonably identify an individual, such as name, contact details and records of dealings with Zing Fresh.

By providing personal information to us or by using this website, you agree to the terms and conditions of this Privacy Policy.

COLLECTION OF PERSONAL INFORMATION

Zing Fresh collects personal information that is reasonably necessary for or directly related to our functions and activities as a provider of oral care products.

Zing Fresh will only collect personal information to the extent required to carry on its business, and only for the purposes set out in this Privacy Policy, unless notified to you at the time of collection. Zing Fresh may collect personal information about you through our interactions with you and we will inform you about the purpose and use of the collected information.

The personal information we collect may include your name, address, date of birth, email address and phone number. At times where reasonably necessary for a legitimate business purpose, information collected may include sensitive information such as health and medical procedure information.

Zing Fresh collects your personal information through our interaction with you.

Some information may also be collected passively as you navigate through our websites, such as information about your computer hardware and software that is automatically collected by Zing Fresh, including your IP address, browser type, domain names, access times and referring website addresses. This information is used by Zing Fresh for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Zing Fresh website. See also the section titled 'USE OF COOKIES’

USE AND DISCLOSURE OF PERSONAL INFORMATION

Zing Fresh will use your personal information for the purpose for which it is collected as outlined in this policy or otherwise disclosed to you at the time of collection, which generally includes the following purposes:

For our everyday business operations and to interact and carry out transactions with you or your organisation;

in the course of the sale of a product;

to respond to your inquiries and requests providing you information regarding our products via email alerts, SMS or post;

for business records keeping purposes as required by any applicable laws or internal business policies;

for internal business purposes such as improving our products and services offerings including and providing you with offerings about products and services that may be of interest to you;

to provide you with access to online social media resources which we may offer from time to time;

any purpose to which you provided an express consent; and

USE OF COOKIES

A cookie is a small text file that is placed on your computer’s hard disk by a Web page server. Cookies record information about your visit, including the type of browser and operating system you use, previous sites visited and your server’s IP address. The Zing Fresh’ websites use cookies to recall such information on subsequent visits. Zing Fresh does not use cookies to record any of your personal information. If you do not wish to use a cookie, you can adjust your browser settings to reject cookies or notify you when they are being used.

Zing Fresh also uses pixel tags (which are similar to cookies) to monitor the open rate of our communications, they are used to determine whether certain promotional or commercial emails we send to you are opened. This helps us understand the effectiveness of communications we send.

STORAGE AND SECURITY OF PERSONAL INFORMATION

Zing Fresh stores personal information in a combination of secure computer storage facilities, paper based facilities and other records including cloud storage. If you have registered on our website or have requested information via our websites, we store your personal information in databases and email servers.

We will endeavour to take all reasonable precautions to maintain the security of the information in our systems. Zing Fresh uses a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. Zing Fresh secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Unfortunately, no method of safeguarding information is 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting our Privacy Officer using the details below.

OPTING-OUT

If you wish do not wish to continue receiving marketing communications from Zing Fresh, please use the unsubscribe facility on the bottom of the company’s emails.

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

Subject to some exceptions contained in the Privacy Act, you may review, correct, update, or delete the personal information we hold about you by contacting us. We will comply with your request as soon as reasonably practicable.

PRIVACY COMPLAINTS

If you wish to complain about our handling of your personal information, please contact our Privacy Officer using the details below.

We will investigate all complaints and respond to you as soon as practicable. If you believe your complaint has not been satisfactorily resolved, you may lodge a complaint with the Federal Privacy Commissioner. For more information on privacy, you can contact the Office of the Australian Information Commissioner’s (OAIC's) hotline service on 1300 363 992 or visit the OAIC 's website at www.oaic.gov.au.

UPDATES TO THIS PRIVACY POLICY

Zing Fresh may from time to time update this Privacy Policy. Zing Fresh encourages you to periodically review this policy to be informed of how Zing Fresh is protecting your information. When such a change is made, we will update the “Last Updated” date above.

CONTACT

For further information about our privacy policy or practices, or to access or correct your personal data, or make a complaint, please contact us using the details set out below:

Email: hello@zingfresh.com.au